Status updates | Social Store Incidents and maintenance reported on status page for Social Store https://status.socialstore.app/ https://d1lppblt9t2x15.cloudfront.net/logos/2128d5bd8a7c05dbafd4000e38581e6f.png Status updates | Social Store https://status.socialstore.app/ en Maintenance: Commerce Engine Maintenance https://status.socialstore.app/maintenance/817378 Tue, 03 Feb 2026 06:01:04 -0000 https://status.socialstore.app/incident/817378#0cebb465d615f1438d0a3a5f8f55c626519fd4adccafaf08cc67f2681dfb427b Maintenance The commerce engine is undergoing a major architectural makeover alongside the dashboard face lift. in the upcoming release users will experience impact-full features that boost productivity and sales. Internal Systems Communications Failing https://status.socialstore.app/incident/705757 Thu, 14 Aug 2025 07:33:00 -0000 https://status.socialstore.app/incident/705757#afb12da0d3de8e881be112ce75bc88f8da3e21ec4cb586b6df56ddf5b3ddd21c Incident All Systems Have Been Restored! Internal Systems Communications Failing https://status.socialstore.app/incident/705757 Thu, 14 Aug 2025 01:48:00 -0000 https://status.socialstore.app/incident/705757#bd4d3e6b788d249df1c8e7b332f3ac687ed9e3cc4f0122a6738b4211c0168b95 Incident We have resolved the underlying issue, all services and features will be operational within the next 10-15 minutes Internal Systems Communications Failing https://status.socialstore.app/incident/705757 Thu, 14 Aug 2025 00:49:00 -0000 https://status.socialstore.app/incident/705757#fca5bd8709b386a1cab2c32b6cf8ce3dafd53629e57ce8dda9c794642d0c6e1c Incident We were notified of internal system failures and are taking measures to resolve the issues. Maintenance: System Maintenance https://status.socialstore.app/maintenance/613260 Wed, 02 Jul 2025 21:04:00 -0000 https://status.socialstore.app/incident/613260#5d74a8d48066cec9ebcefcf9cd5bdb4b585974e2fb619145d4f763d0daf61d15 Maintenance To ensure the continued stability and performance of our systems, the Dashboard will be temporarily unavailable for scheduled maintenance. We apologize for any inconvenience this may cause and appreciate your understanding. Maintenance: Backend Maintenance https://status.socialstore.app/maintenance/580434 Mon, 26 May 2025 13:37:51 -0000 https://status.socialstore.app/incident/580434#4951b3032651fb0a5d8604d4cdacab8bfbc5c26aae5378eb285288a73c384780 Maintenance Backend Services will be partially unavailable while we ensure all services are up-to date with security and compliance standards. incoming / outgoing messaging traffic for Instagram degraded https://status.socialstore.app/incident/578805 Sun, 25 May 2025 04:01:00 -0000 https://status.socialstore.app/incident/578805#34060fef8479929d13b7d6c7107961365d59106ef0ebef734813e7d114920db8 Incident The team has rectified the messaging degraded experience issue. incoming / outgoing messaging traffic for Instagram degraded https://status.socialstore.app/incident/578805 Sun, 25 May 2025 03:57:00 -0000 https://status.socialstore.app/incident/578805#b3645dccd3b270cb6d54bc1e131103ac1b9b2ac58fccfa79d43f8af09ec7a92d Incident The team identified a faulty internal service causing a degraded messaging experience for sending and receiving messages from Instagram.